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After arrival

Picking upp your key within office hours

You pick up your key at your landlord's office during their opening hours or, after agreement within office hours. See detailed information about your landlord contact person in the "Contact Information International Student " section.

Picking up your keys outside of office hours

If you are arriving at a time when the landlord cannot meet you, please ask him or her to leave one key (only one key) at the Scandic Plaza Hotel, located by the university. You need to contact us in advance and as ask if they can leave your key at the Scandic Plaza Hotel. You should give your landlord at least one week notice if you would like them to leave your keys with Scandic, though preferably at least two weeks. If your landlord confirms they can leave your key at the Scandic Plaza Hotel, then you will need to go to the reception, which is open 24 hrs/day and explain to them that you are picking up a key left under your name. The Scandic Plaza Hotel is located right next to the university. After picking up your keys you should visit your landlord at the first available opportunity to pick up the rest of your keys and sign other documents.

Scandic Plaza Hotel
Address: Allégatan 3
Telephone: +46 (0)33-785 82 00
Email: borasplaza@scandichotels.com